Refund Policy
Last updated: January 2026
14-Day Money-Back Guarantee
No questions asked. If you're not satisfied, get a full refund within 14 days.
Our Commitment
We're confident in the quality of our courses. That's why we offer a straightforward 14-day money-back guarantee on all purchases. If you're not completely satisfied with your course, we'll refund your payment in full.
Eligibility
Eligible for Refund
- • Request made within 14 days of purchase
- • All course formats (self-paced, cohort-based)
- • First-time refund request for that course
- • Any reason — no explanation required
Not Eligible for Refund
- • Requests made after 14 days from purchase
- • Repeat refund requests for the same course
- • Promotional or free courses
- • After certificate has been issued
How to Request a Refund
- Email us at support@skillbyt.com with the subject "Refund Request"
- Include your registered email address and the course name
- We'll process your request within 3-5 business days
- Refunds are issued to the original payment method
Processing Time
Once approved, refunds typically take:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
- Bank Transfer: 7-14 business days
Payment Plans
For courses purchased on a payment plan, refunds apply only to payments already made. Any future installments are automatically cancelled upon refund approval.
Partial Access
After a refund is processed, your access to the course will be revoked. Any certificates or credentials earned will be invalidated.
Questions?
If you have any questions about our refund policy, please contact us at support@skillbyt.com